Monday - Friday
08:30 - 17:00
SLA customers benefit from fast response times during 365 days around the clock.
With growth comes change. And it is very important to us to always adapt our products and services to the quality requirements of our customers. That's why we will be making a few optimizations to our processes.
Since May 23, 2022 we have changed our ticketing tool and thus integrate our support services into our IT-HEARTBEAT Services integrated.
With the optimized support service, we offer you improved processes and new functions - without any additional costs on your side.
If you have any questions or suggestions, please do not hesitate to contact us.