{"id":1496,"date":"2022-05-10T08:54:59","date_gmt":"2022-05-10T08:54:59","guid":{"rendered":"https:\/\/fricomp.li\/?p=1496"},"modified":"2022-11-24T09:09:48","modified_gmt":"2022-11-24T09:09:48","slug":"it-heartbeat-support-familiar-quality-in-a-new-guise","status":"publish","type":"post","link":"https:\/\/fricomp.li\/en\/2022\/05\/10\/it-heartbeat-support-familiar-quality-in-a-new-guise\/","title":{"rendered":"\"IT-HEARTBEAT support\" - familiar quality in a new guise"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1496\" class=\"elementor elementor-1496\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-396b284 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"396b284\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c6b62b8\" data-id=\"c6b62b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2406bc elementor-widget elementor-widget-spacer\" data-id=\"a2406bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fceaf41 elementor-widget elementor-widget-heading\" data-id=\"fceaf41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\"IT-HEARTBEAT support\" - familiar quality in a new guise<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a404f1 elementor-widget elementor-widget-post-info\" data-id=\"2a404f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-inline-items elementor-icon-list-items elementor-post-info\">\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-repeater-item-6583e31 elementor-inline-item\" itemprop=\"datePublished\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text elementor-post-info__item elementor-post-info__item--type-date\">\n\t\t\t\t\t\t\t\t\t\t<time>Tuesday, May 10, 2022 <\/time>\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-da8bbb6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da8bbb6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d522b28\" data-id=\"d522b28\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d622481 elementor-widget elementor-widget-image\" data-id=\"d622481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"660\" height=\"495\" src=\"https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-1024x768.png\" class=\"attachment-large size-large wp-image-1432\" alt=\"Service image IT-HEARTBEAT support\" srcset=\"https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-1024x768.png 1024w, https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-300x225.png 300w, https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-768x576.png 768w, https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-1536x1152.png 1536w, https:\/\/fricomp.li\/wp-content\/uploads\/2022\/05\/News_IT-heartbeat_Support-2048x1536.png 2048w\" sizes=\"(max-width: 660px) 100vw, 660px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-263fda5\" data-id=\"263fda5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d3deeb elementor-widget elementor-widget-text-editor\" data-id=\"2d3deeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With growth comes change. And it is very important to us to always adapt our products and services to the quality requirements of our customers. That's why we will be making a few optimizations to our processes.<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><b>As of May 23, 2022, we are changing our ticketing tool <\/b>and integrate our support services into our brand <a href=\"https:\/\/sileo.swiss\/produkte-services\/it-heartbeat\/\" target=\"_blank\" rel=\"noopener\">IT-HEARTBEAT<\/a>.<\/p><p>\u00a0<\/p><p>With the optimized support service, we offer you improved processes and new functions - without any additional costs on your side.<\/p><p>\u00a0<\/p><p>If you have any questions or suggestions, please do not hesitate to contact us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-ace27ab elementor-widget elementor-widget-spacer\" data-id=\"ace27ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4175376 elementor-widget elementor-widget-heading\" data-id=\"4175376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What you can expect with \"IT-HEARTBEAT support\":<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a902b2b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a902b2b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b3415d2\" data-id=\"b3415d2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e57523 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6e57523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/support.it-heartbeat.ch\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">New ticket portal at https:\/\/support.it-heartbeat.ch<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You can still view the status of tickets via ticket link<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">In addition, you can request access (login) for cross-company tickets and thus have an overview of all tickets<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You can still reach us via e-mail support@fricomp.li<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Your contact persons and our support quality remain the same<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">SLA customers additionally benefit from automatic ticket prioritization and documented response times with the new system<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd8bdbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd8bdbc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8d759da\" data-id=\"8d759da\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-81eff28 elementor-widget elementor-widget-spacer\" data-id=\"81eff28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2adfab elementor-widget elementor-widget-heading\" data-id=\"d2adfab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">More news<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f6360b elementor-widget elementor-widget-spacer\" data-id=\"7f6360b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39f7a84 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-global elementor-global-2083 elementor-widget-posts\" data-id=\"39f7a84\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2403 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/fricomp.li\/en\/2024\/02\/02\/welcome-timon-and-david\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb.jpg\" class=\"attachment-full size-full wp-image-2405\" alt=\"\" srcset=\"https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb.jpg 2560w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-300x200.jpg 300w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-1024x683.jpg 1024w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-768x512.jpg 768w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-1536x1024.jpg 1536w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-2048x1366.jpg 2048w, https:\/\/fricomp.li\/wp-content\/uploads\/2024\/02\/TimonSteinmannDavidSaegesserNewsWeb-18x12.jpg 18w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/fricomp.li\/en\/2024\/02\/02\/welcome-timon-and-david\/\" >\n\t\t\t\tWelcome Timon and David\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tFebruary 2, 2024\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p class=\"excerpt\">We are happy to welcome Melanie Hof as Software Engineer in our team.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/fricomp.li\/en\/2024\/02\/02\/welcome-timon-and-david\/\" aria-label=\"Read more about Welcome Timon and David\" tabindex=\"-1\" >\n\t\t\tRead article \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2333 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/fricomp.li\/en\/2023\/02\/28\/octagon\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1060\" height=\"673\" src=\"https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON.png\" class=\"attachment-full size-full wp-image-2346\" alt=\"Module overview Fricomp OCTAGON\" srcset=\"https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON.png 1060w, https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON-300x190.png 300w, https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON-1024x650.png 1024w, https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON-768x488.png 768w, https:\/\/fricomp.li\/wp-content\/uploads\/2023\/02\/Moduluebersicht-Fricomp-OCTAGON-18x12.png 18w\" sizes=\"(max-width: 1060px) 100vw, 1060px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/fricomp.li\/en\/2023\/02\/28\/octagon\/\" >\n\t\t\t\tOctagon - Casino CRM\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tFebruary 28, 2023\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p class=\"excerpt\">The digital solution for the centralized management of personal dossiers<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/fricomp.li\/en\/2023\/02\/28\/octagon\/\" aria-label=\"Read more about Octagon - Casino CRM\" tabindex=\"-1\" >\n\t\t\tRead article \"\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-2264 post type-post status-publish format-standard has-post-thumbnail hentry category-news\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/fricomp.li\/en\/2022\/12\/19\/company-vacations\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"667\" src=\"https:\/\/fricomp.li\/wp-content\/uploads\/2022\/12\/Sileo_Betriebsferien_2022.png\" class=\"attachment-full size-full wp-image-2266\" alt=\"Sign with company vacations 27.12.22 - 30.12.22\" srcset=\"https:\/\/fricomp.li\/wp-content\/uploads\/2022\/12\/Sileo_Betriebsferien_2022.png 1000w, https:\/\/fricomp.li\/wp-content\/uploads\/2022\/12\/Sileo_Betriebsferien_2022-300x200.png 300w, 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elementor-widget-spacer\" data-id=\"5aabe58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"excerpt\">As of May 23, 2022, we are changing our ticketing tool and integrating our support services into our IT-HEARTBEAT brand.<\/p>","protected":false},"author":1,"featured_media":1432,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-blank.php","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"yoast_head":"<!-- This site is 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