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OCTAGON - The CRM that can do more

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The modular casino CRM
With OCTAGON, we are launching a digital solution for the centralized management of personal dossiers. Sounds simple? It is! Licensed access is all you need to start optimizing your processes and significantly simplify the operation of your casino.

Are you still using paper and Excel for customer registration, checking VIP guests and ensuring due diligence? Do you recognize unnecessary effort but don't know how to minimize it? We would like to make your processes and tasks simpler, more efficient and more secure with OCTAGON.

How OCTAGON simplifies the operation of casinos

OCTAGON is a digital solution to optimize processes and interfaces in casino operations and to replace error-prone paper and Excel solutions. Our Customer Relationship Management (CRM) system is a casino CRM developed in Switzerland that specializes in the needs and requirements of Liechtenstein casinos. One of the highlights of OCTAGON is its modular structure, which allows casinos to choose the specific functionalities that best suit their needs. The software can either be hosted or operated in-house, offering flexibility for different business models. With OCTAGON, casinos get a comprehensive solution to manage their operations with a wide range of features such as customer registration, VIP guest verification, inventory management, reporting and task scheduling, person blacklist interface, social compliance tools and centralized address management via interfaces to other tools.
Module overview Fricomp OCTAGON
The inventory management module for chip stocks, spare parts, keys, badges and other casino equipment ensures that casinos always have the necessary resources available to provide guests with an excellent gaming experience.

In addition to the technical features, OCTAGON also supports casinos in meeting their social responsibility obligations by providing a range of tools to promote responsible gaming and ensure guest safety.

OCTAGON's interface to reference databases and barred lists enables the identification of individuals who have been banned from gambling, while the reporting and task scheduling functions allow effective communication and collaboration between different parties.

In short, our OCTAGON is a powerful tool for casinos that offers a digital solution for centralized management of personal dossiers and the provision of an exceptional gaming experience for guests.
Replace paper and Excel solutions with OCTAGON
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