Are you looking for a reliable IT partner who is familiar with casino-specific IT requirements and systems? We have many years of experience in setting up and operating IT systems in the casino industry and via proven specialists who have specialized in the field of casino systems and established.
OCTAGON - modular Casino CRM
Casinos have different demands and concerns on their systems and tools than 0815 businesses. We offer the necessary knowledge and sensitivity that it takes to meet the high requirements.
Whether you want to open a new casino or you are looking for a reliable partner for your existing business - we know what casinos need in terms of hardware, software and tools to run successfully.
We know important suppliers and EAKS providers like DRGT and can also support and advise you in the distribution and presentation of customer-specific information (display control, digital displays).
Casino-specific software and hardware components have specific network and server requirements in order to operate in a performant and reliable manner. We have the necessary expertise of the software and tools used, what hardware is used for it and which Claims have these.
How reliably and performantly your casino-specific services, hardware components and software can be operated depends on your system basis. We are happy to support you in the optimization and further development of your casino infrastructure - from the server to the slot machine.
We specialize in building and operating the technical foundation of casinos (what systems and software are run on). The structure and quality of this foundation determines how successfully you can operate and offer your casino-specific services.
In addition to technical requirements, we also have the understanding of how an EAKS system works. We know how it is operated, how the parameterization works, which settings/configuration can be made and we are familiar with troubleshooting, administration and operation. We also understand the interfaces it needs to communicate between different devices.
For slot machines we offer according to expenditure
In case of emergency or as a substitute we can also provide maintenance, warranty settlement with manufacturers and cleaning.
We will gladly take over the installation and server operation for your Traka key system.
We keep ourselves up to date for you regarding casino-specific laws and regulations. This enables us to operate your systems in compliance with the law and provide you with the best possible advice and support.
You would like to secure yourself before the next audit? We know the criteria and offer internal audits. Of course, we can also simply advise you.
We leverage our industry expertise and knowledge of casino regulatory and legal requirements to develop tools and modules to optimize casino processes.
Our digital, modular solution for the centralized management of personal dossiers.
As a basis for the CRM, we offer an SPG module (Due Diligence Act) and ZPS module (Central Person Blocking List). Depending on the needs or requirements, the basic modules can be supplemented with additional modules.